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Shipping Method
Grasshopper Productions will ship your product by way of USPS or UPS, depending on which shipping method you chose at checkout. Most orders are shippped out within 24 hours, if there is going to be a delay in shipping you will be notified imediately.
Refunds
Grasshopper Productions wants you to be 100% sastisfied with your purchase. We will accept returns only after we have been contacted by you, as we would like to know why you wish to return the product. Below are our guidelines for accepting returns:
Photographic artwork
Photographic artwork must be returned within 15 days of purchase.
DVD's
DVD's can not be returned once they are opened.
Wedding / Event packages
Wedding and Event packages are non-refundable as we reserve your date and turn away customers at that point that might express interest in that same date.
If you have any further questions on this regard feel free to contact us.
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